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Most marketing playbooks haven't kept up with market changes.
Here's how billion-dollar brands are winning today's customers.

5 people are sitting at a wooden table. The first is a white woman with short brown hair. She's wearing turquoise scarf, a white shirt and has her arms folded. Beside her is a Black woman with long straight hair eating ice cream. She's wearing an orange tank top. Beside her is a Black woman with her braids in a pony tail. She's wearing a black and white striped dress and is eating ice cream. Beside her is a Latino man with a man bun and a maroon tank top eating ice cream. Beside him is another Latino man with dark hair and a mustache and beard eating ice cream. They are sitting in front of a deep turquose tiled wall, that has a fluorescent sign that says 'ice cream masters'. It is a fairly diverse customer base.

The world’s most successful brands are winning because they’ve evolved with their customers — prioritizing identity, intimacy, and experiences that fuel lasting growth. Get the roadmap they’re using, packed with insights from billion-dollar brand leaders.

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